Technical Support

This forum is for questions or issues you have using or accessing the membership site. THIS FORUM IS NOT FOR BILLING, SUBSCRIPTION OR OTHER CUSTOMER SERVICE QUESTIONS. For help with those type of issues, please send an email to support@sudokuprofessor.com. Questions on techniques or particular puzzles will not be answered here. Off-topic questions will be deleted. Please do NOT include any personal information in your post. If we need additional information to answer your question, we will contact you directly via email.

This forum has 86 topics, 76 replies, and was last updated January 3, 2026 at 10:56 am by William Bonner.

Viewing 15 topics - 1 through 15 (of 86 total)

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- [Support request] Level 5 coloring by Brian Garman
  Started by: William Bonner
- 1
- 1
- January 3, 2026 at 10:56 am
  William Bonner
- [Support request] Cannot access lesson videos.
  Started by: Michael Gorr
- 2
- 2
- October 13, 2025 at 8:58 am
  Richard Lehman
- [Support request] Can’t see all of video
  Started by: Susan Neff
- 1
- 1
- September 20, 2025 at 11:15 am
  Susan Neff
- [Support request] Video screen is truncated
  Started by: Patrick Curran
- 1
- 1
- August 15, 2025 at 7:54 pm
  Patrick Curran
- [Support request] printing the puzzles
  Started by: Maurice Mittelmark
- 1
- 1
- July 21, 2024 at 7:25 am
  Maurice Mittelmark
- [Support request] soduko apps and pencil marking
  Started by: Maurice Mittelmark
- 1
- 1
- July 11, 2024 at 8:04 am
  Maurice Mittelmark
- [Support request] Webinar Replay April 24, 2015
  Started by: JOHN PORTER
- 1
- 2
- June 30, 2024 at 8:05 pm
  JOHN PORTER
- [Support request] puzzle set drop downs both say page not found. Why?
  Started by: DUANE RAEBURN
- 1
- 1
- June 8, 2024 at 5:54 am
  DUANE RAEBURN
- [Support request] Can no longer access the puzzles that I have bookmarked. Please advise.
  Started by: Michael Gorr
- 1
- 1
- June 4, 2024 at 10:51 pm
  Michael Gorr
- [Support request] Searching Puzzles
  Started by: Susan Gibbs
- 2
- 2
- February 19, 2024 at 11:51 am
  William James
- [Support request] Connecting to site
  Started by: BERNARD GASCON
- 3
- 4
- November 14, 2023 at 8:51 am
  Clifford Nazelli
- [Support request] ALS
  Started by: suresh gupta
- 1
- 1
- September 25, 2023 at 1:56 pm
  suresh gupta
- [Support request] Unable to access masterclass after purchase.
  Started by: clifford nurse
- 1
- 1
- September 3, 2023 at 7:41 pm
  clifford nurse
- [Support request] Non-Updating for Doctorate Module 620
  Started by: Roger Cloud
- 1
- 1
- August 27, 2023 at 3:16 pm
  Roger Cloud
- [Support request] Printing puzzles
  Started by: Betty Douglas
- 1
- 1
- April 4, 2023 at 12:37 pm
  Betty Douglas

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