[Support request] Unable to download puzzles

Technical Support Unable to download puzzles

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    • #15493
      Donald Cofield
      Participant

        When I attempt to download a puzzle to follow along with the video or just to work a puzzle, I now get a message as follows:
        This connection is not private
        This website may be impersonating “privatev2.sudokuprofessor.com.s3.amazonaws.com to steal your personal or financial information. You should go back to previous page.

        [email protected]

      • #15529
        Robert Barker
        Keymaster

          Hi Dean!

          I checked on our internal system and found that there were some errors with puzzle links. Chad and I fixed the issue, and now you will be able to access puzzles without being threatened with “stolen information”. You may need to refresh the page or exit it and reload it.
          To clarify, no information was leaked, it was just an error to do with renewing the download links for puzzles.
          Please let me know if you experience any further issues. Feel free to email me at [email protected] if you have other questions.

          Robert B.

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